TERMS & CONDITIONS
The following terminology applies to this agreement: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Business,” “the Company,” “Natasha Fullerton-The SHE Coach,” “Ourselves,” “We,” “Our,” and “Us,” refers to our business, Natasha Fullerton-The SHE Coach.
All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of United Kingdom. Any use of the above terminology or other words in the singular, plural, capitalization and/or, he/she, or they, are taken as interchangeable and therefore as referring to same.
This policy shall apply to all services available on the website: https://natashafullerton.com
The Client may cancel an order within 24 hours of purchasing and request a refund unless event is within that 24 hours. However if the purchase contains digital content due to the instant access to this no refund will be given. If applicable the refund will be issued, minus a 5% transaction fee.
To cancel an order, send your request to natasha@natashafullerton.com. The Client must clearly state their decision to cancel, the reason for said cancellation, and their preferred method of reimbursement.
Reimbursement for refunds will be provided by the best available method, based on the Client’s situation and at the discretion of Natasha Fullerton-The SHE Coach. A 5% transaction fee of the refund amount will apply and be subtracted from all refunds.
If the Client cancels after beginning sessions and/or receiving services with Natasha Fullerton-The SHE Coach, the Client will not have the right to cancel or request a refund.
We reserve the right to modify or terminate services and the Client-Company relationship at any time for reasons such as, but not limited to, inappropriate or offensive behaviour from the Client, or irresponsible or disrespectful behaviour from the Client. Natasha Fullerton-The SHE Coach, will notify the Client with the reason for termination or modification and notice that it is effective immediately on the day that we contact the Client about modification or termination. In such situations, at the discretion of Natasha Fullerton-The SHE Coach, a refund may or may not be issued for any remaining sessions or services that were paid for but not completed.
Non-COVID related cancellation refund requests
Sessions
A cancellation period of 48 hours is required for 1-2-1 sessions. Events, courses & workshops are NON REFUNDABLE and NON TRANSFERABLE. By placing an order you confirm you have read and accepted our terms and conditions and understand that all purchases are non refundable.
Retreats
60+ days or more prior to the retreat date: Your payments will be refunded, less your non-refundable deposit.
59-30 days prior to the retreat date: payments are not refundable, but are transferable to another participant at your responsibility to find.
Cancellation less than 30 days prior to retreat start: no refund.
COVID CANCELLATIONS
Sessions
If the client or Natasha Fullerton tests positive for Covid Online sessions will not be refunded, instead a rescheduled appointment will be given.
If the event is in person & either the client or Natasha Fullerton tests positive for Covid you will be given a credit voucher towards the rescheduled or another event.
Retreats
If we cannot move forward with the yoga retreat as a result of COVID and your booking is cancelled, you will get a full refund minus your deposit which will be moved to the rescheduled retreat if this is arranged.
If there is a travel ban from your country of origin to the yoga retreat destination and you cancel your booking for this reason, you will get a full refund minus the deposit which will be refunded as a credit voucher.
If all flights are cancelled from your country of origin to the yoga retreat destination and there is no way of you reaching the yoga retreat destination, you will get a full refund, minus the deposit which will be refunded as a credit voucher.
If we move forward with the yoga retreat and you decide to cancel your booking for personal reasons – Covid or other these refund policy’s apply.
Travel insurance recommendation
We ask that all our participants purchase travel insurance to cover a possible cancellation for personal reasons.